General terms and conditions VOF
Email: info@simpleride.eu

Article 1 - Definitions
1. VOF: Simpleride, established in Emmen, Chamber of Commerce number 93339739.
2. Customer: the person with whom VOF has entered into an agreement.
3. Parties: VOF and Customer together.
4. Consumer: a Customer who is also an individual and who acts as a private person.
Article 2 - Applicability
1. These conditions apply to all quotations, offers, work, orders, agreements and deliveries of services or products by or on behalf of VOF.
2. VOF and the Customer can only deviate from these conditions if this has been agreed in writing.
3. VOF and the Customer expressly exclude the applicability of the general terms and conditions of the Customer or others.
Article 3 - Prices
1. VOF uses prices in euros, including VAT and excluding any other costs such as administration or shipping costs, unless otherwise agreed in writing.
2. VOF may always change the prices of its services and products on its website and in other communications.
3. Increases in the cost prices of products or parts thereof, which VOF could not have foreseen at the time of making the offer or concluding the agreement, may give rise to price increases.
4. The consumer has the right to cancel an agreement due to a price increase in paragraph 3, unless the increase is the result of a legal regulation.
Article 4 - Samples and models
1. When the Customer has received a sample or model of a product, he cannot derive any rights from it other than that it is an indication of the nature of the product, unless it has been agreed in writing that the products to be delivered with the sample or model correspond.
Article 5 - Payments and payment term
1. VOF may require a down payment of up to 50% of the agreed amount when entering into the agreement.
2. The Customer must make a subsequent payment within 14 days after delivery.
3. The payment terms used by VOF are strict payment terms. This means that if the Customer has not paid the agreed amount no later than the last day of the payment term, he is automatically in default and in default, without VOF having to send the Customer a reminder or give notice of default.
4. VOF may make a delivery dependent on immediate payment or require security for the total amount of the services or products.
Article 6 - Right of complaint
1. If the Customer is in default, VOF may invoke the right of recovery with regard to the unpaid products delivered to the Customer.
2. VOF exercises its right of complaint by sending a written or electronic message to the Customer.
3. As soon as the Customer has been informed of the invoked right of recovery, the Customer must immediately return the products in question to VOF, unless otherwise agreed in writing.
4. The Customer pays the costs for retrieving or returning the products in paragraph 3.
Article 7 - Right of withdrawal
1. A consumer may cancel an online purchase within 14 days of purchase without giving a reason. This right of withdrawal does not apply when:
• the product has been used
• it is a product that can spoil quickly, such as food or flowers
• it is a product that has been tailor-made or adapted especially for the consumer
• it is a product that cannot be returned for hygienic reasons, such as underwear or swimwear
• the seal is not intact when it concerns data carriers with digital content, such as DVDs or CDs
• the product or service concerns accommodation, a trip, a restaurant business, transport, a catering assignment or a form of leisure activity
• the product is a separate magazine or newspaper
• the consumer has waived his right of withdrawal
2. The reflection period of 14 days in paragraph 1 starts:
• on the day after the consumer has received the last product or part of 1 order
• as soon as the consumer has confirmed that he is going to purchase digital content via the internet
3. The consumer can make use of his reflection period by sending an email with that subject to info@simpleride.eu, possibly using the withdrawal form available on the VOF website, www.simpleride.eu.
4. The consumer must return the product to VOF within 14 days after communicating his right of withdrawal, failing which his right of withdrawal will lapse.
Article 8 - Reimbursement of delivery costs
1. If the consumer has revoked his purchase on time and has returned the complete order to VOF on time, VOF will refund any shipping costs paid by the consumer to the consumer within 14 days of receipt of the fully returned order on time.
2. The costs for delivery will only be borne by VOF if the entire order is returned.