Privacy policy

As soon as you visit our website www.simpleride.eu or contact us, we receive information about you. In this privacy statement we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or would like to know what information we have about you, please contact us. We may adjust this privacy statement if we deem it necessary. We therefore recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last changed on 25-3-24.


Table of contents
1. When do you apply this privacy statement?
2. Who uses your data?
3. Whose data do we use?
4. How do we get your data?
5. Which of your data do we use?
6. What do we use your data for?
7. How long do we keep your data?
8. With whom do we share your data?
9. Where do we store your data?
10. How safe is your data with us?
11. What can you ask from us?
12. What rules apply to this privacy statement?
13. Which cookies do we use?
14. What do we do with data from minors?
15. Do you have a question about this privacy statement?

1. When do you apply this privacy statement?
This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers and business contacts. Personal data is all data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or surfing behavior. If you want to know more about personal data, visit the website of the Dutch Data Protection Authority.

2. Who uses my data?
simpleride is responsible for the website and therefore the person responsible for the use of your personal data as described in this privacy statement.

3. Whose data do we use?
We process the personal data of everyone who has contacted us or visited our website. These include visitors, private customers, business customers and contact persons of our partners.

4. How do we get your data?
We receive the data directly from you as soon as you:
• create an account
• enter information on our website
• contact us by email, telephone or otherwise

5. What information do we use about you?
We use the following data:
• name
• sex
• home address or business address
• delivery address
• e-mail address
• phone number
• payment details
• date of birth

6. What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it:
• we have received your permission to use your personal data
• we use your data because we want to give you the best service as a customer and we cannot do that without that information
• we use your data to comply with the law, such as storing data for the tax authorities

7. How long do we keep your data?
We keep your personal data for as long as we are required to do so by law and for as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we will store your data according to the statutory retention period of seven years. We will then only store your data for statistical purposes and to handle any complaints or legal matters. If you would like to know more about how long we store specific data about you, please contact us.

8. With whom do we share your data?
Your personal data will only be used by us. We will never share your personal data with others.

9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.

10. How safe is your data with us?
We have done a lot to ensure that your data is as secure as possible, both organizationally and technically. We have secured our systems and various means of communication to ensure that your data does not end up in the hands of others. So your data is safe with us. We also ensure that your data is only used by people who have received permission from us. If you have any questions about the specific method of security, please contact us.

11. What can you ask of us?
Because we use your personal data, you have various rights. We list these rights for you below.

Right to information
We must explain to you in an understandable and clear manner what we do with your data and what control you have over it. That is why we explain in detail in this privacy statement what information we collect from you.